Wow!!! Is this really the END of week 11? I don't know how or when, but I seem to have lost a week... (for those of you who read my mini-project for this week, please ignore the fact that I named my document "session10miniproject"... I think I shall blame daylight savings time for my sudden time lapse).
Session 11 (what I really thought was 10 all over again) has served as a "Wednesday" for this entire semester. This session marks the "hump week" of the semester. I have really begun to buckle down and focus on my research paper on Ethical Hacking, as well as being a contributor to my group project. This has been a week of making sense of research materials I've gathered for my paper and actually putting pen to paper to put my work in order. I'd have to say that I've learned alot so far in this course, both from Les as well as my classmates. I am looking sooooo forward to being able to say that I have SUCCESSFULLY completed my first semester as a GRAD STUDENT!!!!
Come on week 12... I'm ready for ya!
I would also like to take the time to wish everyone a very Happy and safe Thanksgiving... for all who are traveling (like myself), be careful on the roadways and take your time! Remember to relax, enjoy your families, and have some fun!!!
Monday, November 19, 2007
Monday, November 12, 2007
session 10....
Chat bots are.... interesting...
Santa told me my list was getting longer and longer after asking for only one item.
A.L.I.C.E. is probably still talking to herself right now.
Ramona told me to mind my own business when I asked what was her birthdate.
SGT STAR was nothing more than an Army brochure at a recruiting station.
I am sure that this technology will continue to develop and improve. For right now though, I think I'll stick to chatting with my live friends and family members.
Nothing much has happened personally this week. My son is continuing to grow and learn (and run!!!). He has mastered the phrase "All Gone!!!" He says this after he's finished his bottle in the mornings.... so cute!!!!! Though it sounds more like "Ahhhhh Guuuu!", I know what he is talking about, and it's still soooo cute!! I'm so glad he's not a bot!! :-)
Santa told me my list was getting longer and longer after asking for only one item.
A.L.I.C.E. is probably still talking to herself right now.
Ramona told me to mind my own business when I asked what was her birthdate.
SGT STAR was nothing more than an Army brochure at a recruiting station.
I am sure that this technology will continue to develop and improve. For right now though, I think I'll stick to chatting with my live friends and family members.
Nothing much has happened personally this week. My son is continuing to grow and learn (and run!!!). He has mastered the phrase "All Gone!!!" He says this after he's finished his bottle in the mornings.... so cute!!!!! Though it sounds more like "Ahhhhh Guuuu!", I know what he is talking about, and it's still soooo cute!! I'm so glad he's not a bot!! :-)
Monday, November 5, 2007
Feeling Fine with Number Nine!!!!
Hello All!
Class this week was geared toward "teamwork" and tools for making online collaboration successful. I learned about some tools that I have yet to experience. I would like to get my feet wet with WebEx and SharePoint. As I mentioned in my posts, I have only had experience with WLM, NetMeeting, and Tivoli. Session 9 has geared me up to assist my "6 Sigma" classmates in any way I can so that our group project will be a total success!!! I am looking forward to working with each of you!
On a personal note, I am learning a lot on my new job! I received my second "QA" today, it was an 88.50 ( I earned 100 points out of a possible 113). My first "QA" was a 92.80! Though my score dropped a bit from the first to the second, I understand my mistakes. Thankfully, they were not "troubleshooting" issues. My deductions came from not following the "call script" exactly as written. I have my own way of retrieving information from customers, and of getting information to the customers. At the end of the day, I am providing great customer service and I am resolving my customers issues.... Therefore, I am happy :-)
Aside: Les, I thought you might appreciate my Current Events post this week. For some reason when I read it, I had an "Aha!" moment... I just knew that was my article! I'm glad you enjoyed it, and I would love to see the results of such an assignment.
Class this week was geared toward "teamwork" and tools for making online collaboration successful. I learned about some tools that I have yet to experience. I would like to get my feet wet with WebEx and SharePoint. As I mentioned in my posts, I have only had experience with WLM, NetMeeting, and Tivoli. Session 9 has geared me up to assist my "6 Sigma" classmates in any way I can so that our group project will be a total success!!! I am looking forward to working with each of you!
On a personal note, I am learning a lot on my new job! I received my second "QA" today, it was an 88.50 ( I earned 100 points out of a possible 113). My first "QA" was a 92.80! Though my score dropped a bit from the first to the second, I understand my mistakes. Thankfully, they were not "troubleshooting" issues. My deductions came from not following the "call script" exactly as written. I have my own way of retrieving information from customers, and of getting information to the customers. At the end of the day, I am providing great customer service and I am resolving my customers issues.... Therefore, I am happy :-)
Aside: Les, I thought you might appreciate my Current Events post this week. For some reason when I read it, I had an "Aha!" moment... I just knew that was my article! I'm glad you enjoyed it, and I would love to see the results of such an assignment.
Subscribe to:
Posts (Atom)
